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Welcome to Bien Être Studio on Berkeley Square. 

We hope you're enjoying your journey to wellness with us! To ensure that everyone has the opportunity to experience our classes, we have terms & conditions in place. Please take a moment to read through it – we've put it in place to be fair and considerate to all our valued members.

At our central London sanctuary we conduct private classes on appointment basis only.

The team is looking forward to welcoming you at the studio. 

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Appointment Times
Sessions are 55 minutes long.

Cancellation
24 hours cancellation policy applies to all sessions. 

Payment
All appointments are paid in advance to secure your booking.

Location
Bien Être Studio
52 Berkely Square
W1J 5BT, London

booking(at)bienetre.uk

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Terms & Conditions

Welcome to Bien Être Studio, a place where you can find peace, balance, and strength through Pilates and Yoga. We are thrilled to have you join our community of mindful movers. Before you embark on this journey with us, please take a moment to review our policies and terms & conditions. Our goal is to provide a safe and enjoyable experience for everyone.

1. Dress Code
At Bien Être, we believe in comfort and self-expression. Please wear clothing that allows you to move freely and comfortably. Yoga or Pilates attire, such as leggings, shorts, t-shirts, and breathable fabrics, are recommended. Classes are typically done with socks or grip socks if you prefer.

2. 24-Hour Cancellation Policy
We understand that life can be unpredictable, and sometimes plans change. If you need to cancel your class reservation, we kindly request that you do so at least 24 hours before the scheduled class time. This allows us to reschedule and re-assign teachers as needed and guarantee the best service for everyone.

3. Expiration Periods
Each membership or class package you purchase comes with its own expiration period. We designed this to encourage regular practice and consistency. Please check the details of your membership or package carefully before purchasing, and take note of the expiration date. We offer a range of flexible options, so you can choose what works best for you. We don't want you to miss out on your sessions!

4. Pay to Secure Bookings
For those of you who enjoy a specific weekly class, we offer the option to pay upfront for a series of classes. This guarantees your spot on a weekly basis, making it convenient and hassle-free for you to maintain a regular practice.

5. Class Etiquette
In our studio, we cultivate an atmosphere of respect, kindness, and mindfulness. Please arrive a few minutes before your class to check-in and get ready. If you have any questions or concerns, feel free to ask our friendly instructors.

6. Health and Safety
Your well-being is our top priority. If you have any medical conditions, injuries, or concerns, please inform your instructor before class. We will design the right class in accordance with your condition and health. Stay hydrated, and practice good hygiene. We kindly ask you to refrain from attending classes if you are feeling unwell or have symptoms of illness.

8. Changes to Terms & Conditions
We reserve the right to make changes to these policies and terms & conditions. Any changes will be communicated to you in advance, and your continued use of our services will signify your acceptance of the revised terms.

By participating in classes or using our services, you agree to abide by these policies and terms & conditions. We are here to support your wellness journey and create a positive and welcoming environment for all. If you have any questions or concerns, please do not hesitate to reach out to us.
Thank you for being part of our vibrant Pilates community. Your dedication and positivity inspire us every day. We can't wait to see you in class again soon!

Warm regards,
Vanessa Le Mat
Bien Être Studio

 

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